Skyscanner surveyed over 1000 travellers and revea

first_imgSkyscanner surveyed over 1000 travellers and revealed that most airports lack adequate facilities to cater for the needs of families.Almost two thirds of those surveyed said that airports did not provide services that those travelling with children need, and 73% said this lack of facilities caused stress which affected the overall quality of their holiday experience.‘Long queues’ were by far the biggest gripe; 51% of families claimed it was the worst thing about the airport experience. This was followed by ‘lack of entertainment’ (29%), the ‘long walk to the departure gate’ (10%) and a ‘lack of suitable food options’ (6%).Almost 60% wanted to see the introduction of soft play areas at airports while more than half of all respondents wanted areas where kids TV or cinema could be offered. Almost one in five liked the idea of a crèche while 9% wanted a story-telling service.The services that families would most like to see offered were (in order of popularity):1. soft play areas2. kids TV/cinema area3. play area with toys and books for under-fives4. dedicated security queue for adults travelling with children5. ‘kids café and bar’ with complimentary refreshments6. bottle-warming facilities7. video game zone8. staffed crèche9. ball pool10. pram rental11. pre-order baby food service12. storytellingMary Porter, Skyscanner PR Manager and mother of one, commented:“Travelling with children can be a stressful experience, but improved airport facilities could vastly improve this. “I am not surprised that young children who have already endured delays, long queues and little entertainment are prone to having meltdowns by the time they actually board the aircraft. By catering better for them at the airport, the on board experience could be far less stressful for parents and more enjoyable for all passengers.“I sincerely hope that the results of this poll will highlight the huge demand that exists and encourage airports to take action to improve the lack of facilities on offer”.ReturnOne wayMulti-cityFromAdd nearby airports ToAdd nearby airportsDepart14/08/2019Return21/08/2019Cabin Class & Travellers1 adult, EconomyDirect flights onlySearch flights Map RelatedFamily airport study sees Edinburgh hit the top spotA study conducted by Skyscanner reveals that Edinburgh Airport is the UK’s number one family friendly airportHeathrow named Europe’s best airport for familiesTop 10 best European family friendly airports revealedOne in ten parents find cabin crew unsympathetic to childrenOver third of parents have endured their child having a ‘meltdown’ on an aircraft – but how did cabin crew react? 59% say airports don’t cater for families and a lack of facilities leads to unnecessary stress and affects overall holiday enjoyment.last_img